Lead Adventure Forum
Other Stuff => Bazaar of Obscurities => Commercial => Topic started by: Condottiere on October 05, 2019, 01:13:55 AM
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From the October 4 newsletter:
Shipping Cost Changes
Good news! We have made the move to a faster and more reliable delivery service, which includes fully trackable orders for our overseas customers. We hope this change will make the ordering process more enjoyable and ensure that your models reach you as quickly as possible.
Because of this change, our postage prices are increasing to reflect how much faster our packages of weighty metal models will reach you. For most of our overseas customers, you will have the added assurance of knowing where your parcel is and when it will arrive by checking it’s progress through our tracked service.
Thanks for your support and understanding – The Wargames Foundry team
From the website:
Our postage rates (in GBP) are £5 to the UK, £10 to most of Europe, £12 to North America and Australasia, or free with orders over £100. A £12 flat rate charge applies to all other countries.
:o :o :o
What was that whining about US shipping malarkey? With Paypal's inflated exchange rate, it's around £1=$1.27 instead of £1=$1.23, so over $15, almost as much as ordering from the mainland. There's no guarantee the tracking will work as intended once the package leaves a certain area.
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Don’t buy from them?
And this possibly should be in commercial.
Cheero
Guy
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Doesn't seem too bad to me.
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Not unreasonable. Heavy parcels would cost much more than that by Royal Mail tracked services.
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I think that’s pretty good really, you can track your package too, don’t know what your moaning about really!
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Seems very reasonable.
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Seems ok, I've just paid £14 postage for 12 miniatures from the US
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My issue with it is it’s not geared for small orders. I like Foundry paints. I recently just needed one triad colour set from them for £8 but had to pay £4 postage. Now it will be £5. Okay they would say they want to encourage you to buy more but that’s all I wanted.
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I think that’s pretty good really, you can track your package too, don’t know what your moaning about really!
::) ::) ::)
https://leadadventureforum.com/index.php?topic=119487.0
https://leadadventureforum.com/index.php?topic=118622.msg1487037#msg1487037
Tracking on international shipping is iffy, unless it's at an higher tier, like registered mail. Highly likely the switch is a response to the cock up in the last sale (https://leadadventureforum.com/index.php?topic=115271.0)! It's just an excuse for a lack of communication on their part! No mention of the delivery service's name, so does the price include customs fees, like eBay's rip-off GSP - Pitney Bowes pocketing the difference? If this is the case, US customers are not charged fees for books and toy soldiers!
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You could ask them :)
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My issue with it is it’s not geared for small orders. I like Foundry paints. I recently just needed one triad colour set from them for £8 but had to pay £4 postage. Now it will be £5. Okay they would say they want to encourage you to buy more but that’s all I wanted.
QFT...
This rate hike means I'll be ordering one less blister or paint triad per order...
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You could ask them :)
lol
Anyone know of a good Astrotelepath? They don't respond to emails and my last phone call ended up being ~$5/minute!
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In here, even taking a quick look to the general direction of any registered shipping provided would probably cost me more than £12. lol
:-I
:'(
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Never had any problems tracking goods from the US to the UK, and the other way too, and Europe also, the postage seem pretty fair really!
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Seems to be in line with the majority of other companies which have a minimum £5 shipping rate for UK and more for abroad.
I have had to break a parcel down into two to send to the US before now due to shipping there being expensive and the difference of few grams can be quite hefty.
Also, odd logic that it will mean you spend less on an order... I do the opposite, wait a bit longer, make the shipping worth it, put a bit more into the order. Mind you, if you know anyone else near you, you could always ask them if they want to go in on an order and split shipping costs.
Also, I'm pretty sure you can't include customs fees in a shipping cost as that tends to occur at the point of import and is set by the receiving customs... Strange to suggest it could be included. It might be wise to look into VAT exemptions and suggest that this is put on the declaration form.
Pretty sure that in most instances books are exempt for example.
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Never had any problems tracking goods from the US to the UK, and the other way too, and Europe also, the postage seem pretty fair really!
Are you a bot, 'cause your posts seem hot...
...for Foundry!
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Not a bot. But I’ve never had issues with them, or any other companies that charge similar postage costs, sure I would love dirt cheap postage, but I just know that’s not always possible
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Seems to be in line with the majority of other companies which have a minimum £5 shipping rate for UK and more for abroad.
I have had to break a parcel down into two to send to the US before now due to shipping there being expensive and the difference of few grams can be quite hefty.
No it is not...
Most go either by weight, a tier system based on a number of packs or subtotal, varying flat rates or a combination, with tracked postage as an add-on. Some have a minimum order level required ranging from £5-£10. AFAIK, Foundry have operated on flat rates, but their earlier in the year prices were reasonable: Our postage rates (in GBP) are £4 to the UK and £6 to most of Europe, North America and Australasia, or free with orders over £80. A £10 flat rate charge applies to all other countries so that we can send your order by Royal Mail tracked.
Not only has the free shipping level increased to £100, but now us Americans and Australians are paying £2 more than continentals and thrown in the same group as all other countries. ::) Had it been £6 or £7 untracked or £10 tracked for most of Europe, North America and Australasia, I wouldn't have minded it that much. This is just fallout from their last sale...
Also, odd logic that it will mean you spend less on an order... I do the opposite, wait a bit longer, make the shipping worth it, put a bit more into the order. Mind you, if you know anyone else near you, you could always ask them if they want to go in on an order and split shipping costs.
It's not odd logic: if I'm charged more in one area, I spend less in another.
I could wait once a year 2-3 blister packs and a few paints, but since certain ranges get withdrawn without notice, it doesn't make sense to wait. I'm not doing group orders...
Also, I'm pretty sure you can't include customs fees in a shipping cost as that tends to occur at the point of import and is set by the receiving customs... Strange to suggest it could be included. It might be wise to look into VAT exemptions and suggest that this is put on the declaration form.
eBay's Global Shipping Program: https://www.ebay.com/help/global-shipping-program/default/global-shipping-program?id=4646
I've had to ask sellers if they'd offer real shipping rates, as Pitney Bowes pockets the difference, in some instances skimming off the shipping by removing padding in the packages at their hubs.
Pretty sure that in most instances books are exempt for example.
I already said books and toy soldiers are exempt...
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Not a bot. But I’ve never had issues with them, or any other companies that charge similar postage costs, sure I would love dirt cheap postage, but I just know that’s not always possible
Why are you repeating yourself? I don't want dirt cheap postage...
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Hardly repeating myself, but I guess we have different views and I can’t be bothered to go back and forth
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Don’t buy from them?
And this possibly should be in commercial.
Cheero
Guy
I would like to, but they're the only ones carrying the old Citadel line...
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Just to clarify:
https://store.warlordgames.com/pages/shipping-delivery
£5 UK & EU, £15 rest of the world.
https://www.manticgames.com/shipping-details/
£5 UK, 10 Euro's EU, $12.50 rest of the world.
Wayland Games doesn't seem to have a page for it but having put something in the cart, it's just added on £6.85 after updating it with my address so I think we can say that is likely to be £5 minimum UK orders which means it's likely to be in line with the others above.
Others may be less expensive but have no tracking involved and tend to suggest a 'base' rather than a fixed amount. It's not that unusual.
In fact, flat rate of £5 in the UK is nuts if you ask me, and I'm not sure that stating that it costs similar to ship within the US as it does from the UK to the US supports a for or against view.
I certainly haven't been able to send anything to the US for less than £10 for at least 6 years, and that is t-shirts every year.
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My issue with it is it’s not geared for small orders. I like Foundry paints. I recently just needed one triad colour set from them for £8 but had to pay £4 postage. Now it will be £5. Okay they would say they want to encourage you to buy more but that’s all I wanted.
Unfortunately a Set of Triad paints will come in as a small parcel and would cost them same if you have had bought ten. Post doesn't work on price but on the size too. £4 seems reasonable to me for postage but if the £5 includes tracking then that is also very reasonable.