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Author Topic: Brother Vinni Problems!!!!  (Read 2610 times)

Offline Legiocustodes

  • scientist
  • Posts: 335
  • Old school gamer since 1990!
    • Oldhammer 40k
Re: Brother Vinni Problems!!!!
« Reply #15 on: March 08, 2018, 12:36:07 PM »
To be honest I couldn’t care less if the email contained a generic message and a gif of a cat playing with wool... as long as there was some contact and I wasn’t completely mugged off.

On the bright side I have just had an email from Brother-Vinni apologising for the delay and saying my models are on the way.
Check out my blog for all things 30k, 40k, Oldhammer and tutorials:
http://classicastartes.blogspot.co.uk

Offline Battle Brush Sigur

  • mad scientist
  • Posts: 566
  • Brush-for-Hire
Re: Brother Vinni Problems!!!!
« Reply #16 on: March 09, 2018, 10:42:29 AM »
It's a very small company. With those especially (but also  in general I'm not too fussed with delivery times when ordering from minis manufacturers) I'm very lenient on when I get the stuff. It will arrive eventually, and it's not like most of us have more than enough toys lying around to play with in the mean time. :)

Offline PastyGeeky

  • lurker
  • Posts: 1
Re: Brother Vinni Problems!!!!
« Reply #17 on: April 19, 2019, 05:22:14 PM »
I've been waiting since November and they don't answer emails, I wasn't a huge order less than two dozen figures but I was going to do a bulk order on another of their ranges which I've shelved until this order arrives

Offline SiamTiger

  • librarian
  • Posts: 190
  • The collector of many things
    • Chaosbunker - Lots of Lead, Plastic and Ideas
Re: Brother Vinni Problems!!!!
« Reply #18 on: April 19, 2019, 11:23:11 PM »
Beside the "moral" or ethics on doing business, he doesn't speak english that well, so when you communicate with him, keep your sentences / mails simple.

And to be honest, I can't stand that "we're just a small business" excuse. When you're doing business and take money for a service or product, deliver it - otherwise state clearly about the stock you have. Same with some other companies, that leave their paid pre-orders hanging dry, to sell at shows

Offline mcfonz

  • mastermind
  • Posts: 1522
Re: Brother Vinni Problems!!!!
« Reply #19 on: April 20, 2019, 10:42:40 PM »
They should shut up shop and never take another order until they have sorted out their issues.

I thought that was the bottom line here for companies not catching up on orders or have I missed something?

Offline Sphillips

  • lurker
  • Posts: 3
Re: Brother Vinni Problems!!!!
« Reply #20 on: April 28, 2019, 12:50:29 PM »
I have been waiting for a order since january, i have emailed him about three times.
I understand he is a one operation, but non communication is not good. Other firms i have orders with have communicated when there have been issued.
Put a paypal dispute in over m order. That went my way, as he never relied to them.

Offline Reboot Guillotine

  • assistant
  • Posts: 36
Re: Brother Vinni Problems!!!!
« Reply #21 on: May 31, 2019, 03:30:54 AM »
I ordered about ten items from BV in September last year and it shipped 6 days later.  I ordered two things in December and it shipped about a month later.  I placed a good-sized order (fifteen items, some of them sets) on Apr28, got the "processing" email on May 3, and that was the last I've heard (so still within the approximate window of my last, much smaller order).  It does seem like timeframes are stretching out, but my last couple of orders arrived without incident.

Offline Reboot Guillotine

  • assistant
  • Posts: 36
Re: Brother Vinni Problems!!!!
« Reply #22 on: June 26, 2019, 11:53:30 PM »
I got the shipping email from Brother Vinni today!

Offline Painterz

  • librarian
  • Posts: 139
Re: Brother Vinni Problems!!!!
« Reply #23 on: June 27, 2019, 08:15:57 PM »
I was just looking at Vinni's kickstarter thingy and apparently it's abandonedware, a lot of unhappy backers who got nothing at all.

So yeah, I think it might be risky placing an order. Shame, there's some nice miniatures there.

Offline Reboot Guillotine

  • assistant
  • Posts: 36
Re: Brother Vinni Problems!!!!
« Reply #24 on: June 30, 2019, 02:35:27 AM »
Yeah, I finally looked at his S&M Indiegogo thing; not sure why that's languished for 4 years while he's steadily released other stuff.  Perhaps he thinks it won't sell at retail and therefore hasn't taken it to casting but still... those poor, pissed off backers.