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Same here. A shipment from Warfare took 18 days -usual turnabout, 7 to 8 days- and from Helion took 19 days -normally, 5 to 8 days-. However, from Fighting15s, Warlord and Footsore it took the expected 7 days. The works of UK postal service are really misterious.
Just send a small order to Foundry then saw this thread which is worrying.
To be fair, your order was sent priority tracked and signed so should have arrived within a week. I know a number of EU customers have had long waits - four to five weeks is not unknown - for standard airmail. I suspect that a lot of so called airmail to Europe goes by lorry, and arrives at a mail/customs hub where it sits until someone gets around to dealing with it. In my experience France is particularly bad when it comes to postal delivery times, judging from the number of emails I get from customers enquiring about their orders.
regarding my order/s:phoned again on Monday - spoke with Lucy this time; true to her word I've received both the outstanding paints from my original order, and my most recent one, today.