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And checking, I exaggerated earlier.. it was only four months for the incorrect order to arrive.
Four months is still a silly amount of time to wait for an order
Carlos, it's not US or UK owned. It's three guys, and they moved from Cornwall to Texas. When they moved they kept an 'office' open in the UK, but it's just an address, there's no UK employees of BlackT. There's no US ones either, just these three guys, the Edwards Bros and John Olsen. All the casting is done by contractors.
Yep, from what i have observed, and been able to glean, essentially all their stuff is pretty much like a Kickstarter, so they run constant sales, and when they have a large enough volume of orders for a specific set of moulds - they order in the metal and outsource to casters, (and it's not clear to me even what involvement they have in fulfillment) then fulfill the orders, there is negligible to zero stock on hand, so no storage, no warehousing, no dead stock, just a set of moulds awaiting pre-orders. They also seem to wait to fulfill O/S orders until they have a critical mass to make the freight as cheap as possible. So you may be lucky, so that you have ordered exactly the same large order as another 50 folk, so the money is there for them to get the casters working. Woe betide if you want one of something on another spin.And my experience is they will just ship the order with some of the stuff you want, and hope you get bored asking for the correct stuff.So that's my theory.