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What's the issue?As previously advised, Canada Post have notified us that they are experiencing delays to delivery services due to high volumes of incoming mail. Delivery aims for Royal Mail services for Canada are normally 5-7 working day, however, International Standard and International Tracked & Signed are severely delayed, taking 3-4 weeks to be delivered.What alternative is there?If you have been posting using our Royal Mail 'Tracked and Signed service', we highly recommend you use our 'Tracked service' option which is providing much speedier processing and delivery times. Simply select the correct service and label. If you are not set up on our Tracked service, please talk to your usual Royal Mail contact who will help you with the next steps. Finally for our Customers using the Post Office to send your items, simply ask for a "Tracked service" at the counter.A note about Customs in CanadaWhilst Customs clearing processing times are totally outside our control, it is worth remembering that Canada is one the countries with the lowest de-minimis of 20 Canadian Dollars (circa £11). This means that any goods equal or above that value will systematically go through a clearance process thus creating additional delays. Most of what our customers send is under DDU (Delivered Duty Unpaid) meaning that the recipient is responsible to pay any duty or taxes. Read more on our country guide page royalmail.com/canada, thank you.
I remember reading a complaint about the service which went -"I sent a package within the same state. The tracking showed it in Africa a month later".
Must've taken a lot to drag it away from them … not something that a hundred men or more could ever do.
Since there isn't much need for two concurrent topics on the issue of Canada going postal on hobbyists' shipping attempts, I've merged the two threads into this one.It is of considerable relevance, though, so by all means please keep posting updates.Do try to keep it civil, though. I'd hate to see Canada Post sending hit moose after us in retaliation.
A Møøse once bit my sister...