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Author Topic: Naismith and Rounday availability  (Read 449 times)

Offline SHARPE52

  • Assistant
  • Posts: 44
Naismith and Rounday availability
« on: April 09, 2020, 11:36:05 AM »
Hi All,
I placed an order on February 13th of 15 mm Naismith figures but so far I haven't received neither my figures nor an e mail concerning the delay in dispatching my order.
I tried to contact them by e mail with no avail.
Is there anybody who knows if Naismith & Roundway is still active or if  because of Covid19, there could be some problems?
Last year I placed orders with this producer and I had no problem so I ask the community for some info.
TIA
Marco
« Last Edit: April 09, 2020, 11:38:25 AM by SHARPE52 »

Offline The Dozing Dragon

  • Scatterbrained Genius
  • Posts: 3693
    • The Little Soldier Company
Re: Naismith and Rounday availability
« Reply #1 on: April 09, 2020, 12:02:30 PM »
I emailed them last year (via their contact form) but never got a reply.

Offline vexillia

  • Scientist
  • Posts: 299
    • Vexillia Limited
Re: Naismith and Rounday availability
« Reply #2 on: April 09, 2020, 12:40:25 PM »
They can be  a pain to deal with.  I've no idea about their latest situation but I raised a PayPal dispute in January this year and that resulted in prompt dispatch of my order.
Martin Stephenson
Vexillia: Shop | Rules | Twitter
Personal: Blog | Twitter

Offline jambo1

  • Mastermind
  • Posts: 1680
Re: Naismith and Rounday availability
« Reply #3 on: April 09, 2020, 03:17:04 PM »
I placed a small order last year and it took a wee while to arrive, but they did arrive. :)

Offline SHARPE52

  • Assistant
  • Posts: 44
Re: Naismith and Rounday availability
« Reply #4 on: April 09, 2020, 03:54:26 PM »
Thank you all for your comments.
Actually I don't like the idea of ask for a refund from Paypall.
I guess that the person behind this firm is probably a good guy with limited time resources.
I do hope to get my figures sooner or later.
I ordered some Aztec and Conquistadores 15 mm figures to complete a small army I painted nearly 20 years ago.
Marco

Offline fastolfrus

  • Galactic Brain
  • Posts: 4996
Re: Naismith and Rounday availability
« Reply #5 on: April 09, 2020, 05:33:46 PM »
I didn't realise they were still trading, I thought they retired a decade ago
Gary, Glynis, and Alasdair (there are three of us, but we are too mean to have more than one login)

Offline SHARPE52

  • Assistant
  • Posts: 44
Re: Naismith and Rounday availability
« Reply #6 on: April 09, 2020, 05:47:44 PM »
I didn't realise they were still trading, I thought they retired a decade ago
The old Navwar figures moulds have been taken over  by a guy who is a fan of their style

Offline jeffreythancock

  • Supporting Adventurer
  • Bookworm
  • *
  • Posts: 95
Re: Naismith and Rounday availability
« Reply #7 on: April 10, 2020, 01:57:15 AM »
I had to do the same last Fall.  PayPal dispute got attention. 

I placed another order late December and received it in less than 30 days to the US.

Its seems more hobby than business, but John always comes through in the end.

He is not very email responsive, so don't expect much.

They can be  a pain to deal with.  I've no idea about their latest situation but I raised a PayPal dispute in January this year and that resulted in prompt dispatch of my order.

Offline SHARPE52

  • Assistant
  • Posts: 44
Re: Naismith and Rounday availability
« Reply #8 on: April 10, 2020, 05:43:06 AM »
I had to do the same last Fall.  PayPal dispute got attention. 

I placed another order late December and received it in less than 30 days to the US.

Its seems more hobby than business, but John always comes through in the end.

He is not very email responsive, so don't expect much.

 Thank you for your comment,
It is exactly what I think about him. What I hope is that  John happens to read my post and dispatches my order.
M

Offline FierceKitty

  • Mastermind
  • Posts: 1086
Re: Naismith and Rounday availability
« Reply #9 on: April 10, 2020, 10:04:08 AM »
Telephone? A friendly word in tones of concern can work wonders.
The laws of probability do not apply to my dice in wargames or to my finesses in bridge.

Offline SHARPE52

  • Assistant
  • Posts: 44
Re: Naismith and Rounday availability
« Reply #10 on: April 10, 2020, 12:08:46 PM »
Telephone? A friendly word in tones of concern can work wonders.
Very good idea, unfortunately I haven't found his number : :'(