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Author Topic: Anyone have recent experience of Wayland Games  (Read 454 times)

Offline dadlamassu

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Anyone have recent experience of Wayland Games
« on: August 12, 2020, 07:21:48 PM »
I am thinking of ordering a decent amount of stuff later this month from Wayland Games.  I have not ordered from them before but see quite a few poor reviews from a couple of years ago.

Does anyone have any recent experience of ordering from Wayland Games?
'He could have lived a risk-free, moneyed life, but he preferred to whittle away his fortune on warfare.'
-- Xenophon, The Anabasis

Offline The Voivod

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Re: Anyone have recent experience of Wayland Games
« Reply #1 on: August 12, 2020, 07:26:19 PM »
Overall, I find them pretty decent. I'd be sure to only order stuff that's in stock. I've noticed their "restock expected" is rather liberal.
'Mercy? I am far to brave to grant you mercy.'

Offline dadlamassu

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Re: Anyone have recent experience of Wayland Games
« Reply #2 on: August 12, 2020, 08:16:57 PM »
Thanks.  Several items are listed as "Restock Expected: Available To Order" but I am not in a hurry.

Offline Skyven

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Re: Anyone have recent experience of Wayland Games
« Reply #3 on: August 12, 2020, 08:53:33 PM »
They have become my first choice of web shop over the last couple of years. I do only buy when stuff is in stock, but find requesting notification for when things come back into stock essential since they often sell out fast.

Offline Mr.J

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Re: Anyone have recent experience of Wayland Games
« Reply #4 on: August 12, 2020, 09:33:43 PM »
Used them just before lockdown, bought two out of stock items.
One was dispatched quickly, the second took a while. In fact they suggested I raise a ticket on the order to cancel it but as this was processing the second package arrived.

Both order parts came, both probably within two months. Not bad service but a bit disjointed and their automatically sent emails and online systems werenít great.

I went with them as they were cheaper than the main supplier of the items but wish Iíd supported them directly.

Offline robh

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Re: Anyone have recent experience of Wayland Games
« Reply #5 on: August 12, 2020, 11:05:03 PM »
I use them a lot and have always found them excellent to deal with. Restocks of some of their ranges are still being affected by Covid problems at the manufacturers and shipping to Wayland.

Offline jambo1

  • Mastermind
  • Posts: 1732
Re: Anyone have recent experience of Wayland Games
« Reply #6 on: August 13, 2020, 04:58:13 AM »
Don't use them very often but never had a problem with them and really good communication from them. Ordered a mat a while ago from them that took a while to get in stock, was offered alternatives and money back but waited and got the goodies. I don't think you would have any problems dealing with them. :)

Offline Mad Lord Snapcase

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Re: Anyone have recent experience of Wayland Games
« Reply #7 on: August 13, 2020, 10:16:53 AM »
I have had no problems with them at all. I only order items that are in stock and it seems to arrive pretty fast.


Offline TheMightyFlip

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Re: Anyone have recent experience of Wayland Games
« Reply #8 on: August 13, 2020, 10:35:30 AM »
Had no problems with GW products, but ordered a bunch of Imperial Assault stuff, had to cancel the order after waiting a rather long time.

Offline Andrew_McGuire

  • Mad Scientist
  • Posts: 636
Re: Anyone have recent experience of Wayland Games
« Reply #9 on: August 13, 2020, 02:18:26 PM »
I've used them regularly and the service is generally very good. The threshold for free shipping is quite low (£20) but for some reason they class certain items, including many glues, as 'bulky' irrespective of size - there are ineligible for free shipping. Also it may be worth bearing in mind that they use Hermes for the majority of their deliveries. My last purchase - a boxed game, which had not been well packed - was left on my doorstep, which I mentioned in my Trust Pilot review. Another item, ordered some years ago, never arrived, possibly for similar reasons.

 

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