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They've got form mate:https://leadadventureforum.com/index.php?topic=112741.msg1410318#msg1410318It's been going on for years, I'm not exaggerating. I remember reading stuff like this 15+ years ago on TMP. Which led to the hilarious charade of the 'Sock Puppet' incident. People like yourself were rightfully complaining, Harry, and then 'persons unknown' were coming on saying 'Why don't you just give them a call instead of whining here', 'I've had great service, stop bitching, bitch' etc.Then brilliantly Bill exposed the fact that everyone slagging off 'the whiners' were all from the same IP address, the same one as Black Trees!! They came clean, apologised, and were never seen on the TMP again.