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Other Stuff => Bazaar of Obscurities => Commercial => Topic started by: robh on 21 February 2018, 03:01:42 PM

Title: BUYER BEWARE: "Dom's Decals"
Post by: robh on 21 February 2018, 03:01:42 PM

I have been waiting for an order I made to Dom Skelton (and subsequent follow up emails and phone call) but get no response.

I have seen threads on other fora and gaming groups about his lack of service and people having to pursue him through PayPal to recover payment for undelivered orders.

Has anyone received decals or figures from Dom this year? or has anyone actually had an email response from him?

Title: Re: Anyone had ANY communication from "Dom's Decals" since new year?
Post by: digid on 23 February 2018, 06:32:32 AM

I placed an order in November, e-mails have gone unanswered and I have yet to receive anything. I have heard that it takes 3 months to get anything from him. I knew this going in, but its been over 3 months. Note sure how someone can stay in business with customer service like that.

dale

Title: Re: Anyone had ANY communication from "Dom's Decals" since new year?
Post by: Etranger on 23 February 2018, 06:45:49 AM

I heard somewhere that he's been sick. He's been slow but reliable in the past so I suspect something untoward.

Title: Re: Anyone had ANY communication from "Dom's Decals" since new year?
Post by: robh on 26 February 2018, 10:19:50 AM

I have given up trying to get a response and raised a case with PayPal.
Shame.

**EDIT** 12/03
Received full refund of payment from PayPal. Made formal complaint about "Dom's Decals" account still accepting payments when he is no longer fulfilling orders.
BUYER BEWARE