Lead Adventure Forum

General => Announcements and forum stuff => About Forum => Topic started by: Lost Egg on March 05, 2024, 08:56:01 PM

Title: I've stopped receiving Notification emails
Post by: Lost Egg on March 05, 2024, 08:56:01 PM
For some reason I haven't had a notification email for 2 or 3 weeks yet the threads I'm following have had new replies.

I've checked my account settings and all the relevant boxes are ticked. Anyone got any suggestions?

Cheers
Title: Re: I've stopped receiving Notification emails
Post by: Tarnegol on March 05, 2024, 09:20:50 PM
No idea at all, but I have the same problem.
Title: Re: I've stopped receiving Notification emails
Post by: armchairgeneral on March 08, 2024, 09:45:59 AM
Same here. No notification emails when I get a message  :(
Title: Re: I've stopped receiving Notification emails
Post by: Romark on March 08, 2024, 12:24:07 PM
Same here. No notification emails when I get a message  :(
Same here  :?
Title: Re: I've stopped receiving Notification emails
Post by: Severian on March 18, 2024, 05:06:23 PM
Yep, me too.
Title: Re: I've stopped receiving Notification emails
Post by: Cat on March 18, 2024, 06:25:39 PM
same
Title: Re: I've stopped receiving Notification emails
Post by: armchairgeneral on March 24, 2024, 07:31:52 AM
Still the case for me. Is it being looked at?
Title: Re: I've stopped receiving Notification emails
Post by: Lost Egg on March 24, 2024, 08:21:31 AM
Not that I know of...I assumed if I posted here a mod would pick it up and look into it...
Title: Re: I've stopped receiving Notification emails
Post by: OSHIROmodels on March 24, 2024, 08:33:57 AM
I've passed it on.
Title: Re: I've stopped receiving Notification emails
Post by: aircav on March 28, 2024, 06:56:52 PM
And me  ;D
Title: Re: I've stopped receiving Notification emails
Post by: boneio on April 05, 2024, 11:54:09 AM
Same here. Fixing this sort of thing is my day job so if Nick wants a hand let me know, happy to assist the forum.
Title: Re: I've stopped receiving Notification emails
Post by: Lost Egg on April 05, 2024, 02:50:02 PM
I've passed it on.

Thank you sir.

I've tried playing with my notification settings but that doesn't seemed to have helped.
Title: Re: I've stopped receiving Notification emails
Post by: Grimmnar on June 30, 2024, 04:21:31 PM
Same here.

Grimm
Title: Re: I've stopped receiving Notification emails
Post by: commissarmoody on July 02, 2024, 05:55:13 AM
I also have not received any messages in months.
Title: Re: I've stopped receiving Notification emails
Post by: boneio on July 03, 2024, 07:13:30 PM
Same here. Fixing this sort of thing is my day job so if Nick wants a hand let me know, happy to assist the forum.

Offer still stands!
Title: Re: I've stopped receiving Notification emails
Post by: Lost Egg on August 06, 2024, 07:13:53 PM
Still not getting any notifications at all... :'(
Title: Re: I've stopped receiving Notification emails
Post by: armchairgeneral on August 06, 2024, 10:15:11 PM
Still not getting any notifications at all... :'(


Same here still.
Title: Re: I've stopped receiving Notification emails
Post by: Rabbitz on August 06, 2024, 10:20:23 PM
Same here
Title: Re: I've stopped receiving Notification emails
Post by: boneio on August 12, 2024, 02:17:02 PM
Same here. Fixing this sort of thing is my day job so if Nick wants a hand let me know, happy to assist the forum.

Please let me help fix this  lol

(or someone else fix it, that's easier for me  o_o )
Title: Re: I've stopped receiving Notification emails
Post by: Moonglum_ on November 13, 2024, 02:12:59 PM
Hi there,

New here and having this issue as well. Would really love to get notifications on several threads but can't get it to work. Sad to see this has been an issue for quite some time with no movement. Is anything happening on the issue?
Title: Re: I've stopped receiving Notification emails
Post by: nicknorthstar on November 13, 2024, 07:14:56 PM
Messaged you.
Title: Re: I've stopped receiving Notification emails
Post by: Moonglum_ on November 13, 2024, 07:24:33 PM
Messaged you.

Hi Nick, I don't appear to have a PM from you (if you meant me).
Title: Re: I've stopped receiving Notification emails
Post by: nicknorthstar on November 13, 2024, 10:28:18 PM
I was replying to Boneio, and we're on it.
Title: Re: I've stopped receiving Notification emails
Post by: Moonglum_ on November 14, 2024, 12:57:39 AM
I was replying to Boneio, and we're on it.

Awesome, thanks!
Title: Re: I've stopped receiving Notification emails
Post by: Lost Egg on November 14, 2024, 08:01:52 AM
...we're on it.

That's great to hear Nick, thanks.
Title: Re: I've stopped receiving Notification emails
Post by: pwx on November 14, 2024, 04:05:51 PM
I forgot my main account password (nickname "pws") and I tried to get the reminder for over a month... no email arrived, even in SPAM folder, this on Yahoo email.

SO, I did a new account with another email account (GMAIL), this one pwx, and I've not received any confirmations, it's not the receiver the problem... I guess.

Can someone help to get my main account back? TY
Please Admin if needed write PM to this account.
Title: Re: I've stopped receiving Notification emails
Post by: Tactalvanic on November 14, 2024, 04:23:16 PM
All affected, so no its not us.

if Nick is able to get or give Boneio server side access, the logs and info there should enable them in finding and resolving the mail issue.

we just have to wait a litttllle longer.
Title: Re: I've stopped receiving Notification emails
Post by: boneio on November 15, 2024, 03:27:19 PM
Nick has been in touch and is passing my details to the relevant party - hopefully they will then allow (perhaps even welcome :D ) my assistance and we can get this sorted! Unless there's a hardware or budget issue (arguably the former may amount to the latter in essence), this will be solvable...
Title: Re: I've stopped receiving Notification emails
Post by: Moonglum_ on November 15, 2024, 05:25:53 PM
Nick has been in touch and is passing my details to the relevant party - hopefully they will then allow (perhaps even welcome :D ) my assistance and we can get this sorted! Unless there's a hardware or budget issue (arguably the former may amount to the latter in essence), this will be solvable...

Awesome, appreciate the assistance!
Title: Re: I've stopped receiving Notification emails
Post by: Atheling on November 18, 2024, 07:31:07 AM
I really hope we can get this sorted out.

LAF is the last good strong forum left and it would be a terrible shame if folk moved away due to lack of notifications.

Title: Re: I've stopped receiving Notification emails
Post by: Tactalvanic on November 18, 2024, 09:01:54 AM
Mail DNS, spf etc at quick glance is all ok.

There is one blacklisting entry regards the ip subnet range used by the provider. might have minor impact but unlikely to be much.

"Luckily for anyone accidentally listed on this blacklist, IP Addresses on the list are removed 7 days after the last reported spam was detected. This automatic process is completely free of charge."

This could be caused by any site marked as sending lots of spam in the subnet, so not directly related to LAF.

So once boneio has access and can see the configuration, logs etc, hopefully nothing to complex to sort.

As he says if its financial, that's different - guess depends on hosting providers pricing tiers and services beyond that

Good luck Boneio  :D
Title: Re: I've stopped receiving Notification emails
Post by: Cat on December 18, 2024, 10:02:49 PM
Hey, a couple of semi-recent PM Notifications just came through.  Whee!
Title: Re: I've stopped receiving Notification emails
Post by: boneio on December 18, 2024, 10:11:36 PM
Hi all,

Yes, I've been granted access and have sorted at least a temporary fix.

I'm mid email to the team to explain it all but apologies to anyone who may have received some really old notifications while I was testing. The backlog was...large  lol

I have cleared it down to only the last week, forgive me for the lost notifications but spamming everyone with months worth is not a good idea.

I'm continuing to look into it for a little longer as it's not reducing the queue quite as quickly as I would expect - but it might just be coincidentally new notifications popping in at the same rate...

Edit: it doesn't seem to be in a hurry to reduce but yep, me posting to this thread triggered a set of notifications which increased the queue again  o_o

I need to get to bed soon, long story short it looks like SMTP details are wrong and/or there's a different SMTP issue, but I can't see the logs. However, the server itself does send so that's how it's working currently. Long term that would normally result in emails landing in spam but a quick check of the email headers suggests the server is actually sending via proxy, and that proxy is signing emails correctly, so I think we may actually be sorted!  :D
Title: Re: I've stopped receiving Notification emails
Post by: Moonglum_ on December 18, 2024, 10:42:29 PM
Thank you for your work!
Title: Re: I've stopped receiving Notification emails
Post by: syrinx0 on December 18, 2024, 10:57:32 PM
I just received a recent December notification as well.  Thanks for working on the issue.
Title: Re: I've stopped receiving Notification emails
Post by: Severian on December 18, 2024, 11:02:29 PM
Just had three recent notification emails also. Thanks for working on this.
Title: Re: I've stopped receiving Notification emails
Post by: Digits on December 18, 2024, 11:20:06 PM
Thank god I just saw this as I received a couple of emails 2 mins apart and thought I was being spammed!

Explains all now 😅
Title: Re: I've stopped receiving Notification emails
Post by: Tactalvanic on December 19, 2024, 12:07:03 AM
Nice. much appreciated Boneio. just in time for Christmas to  :)
Title: Re: I've stopped receiving Notification emails
Post by: Gunbird on December 19, 2024, 12:07:19 AM
Just fished 7 from my Spam folder so something is working again :)
Title: Re: I've stopped receiving Notification emails
Post by: commissarmoody on December 19, 2024, 02:32:09 AM
Just fished 7 from my Spam folder so something is working again :)
Same, my spam folder is now chalk full of notifications.  ;D
Title: Re: I've stopped receiving Notification emails
Post by: Lost Egg on December 19, 2024, 06:32:21 AM
Boneio...you are a legend! Thanks so much for this, it's great to be connected to the forum again.
Title: Re: I've stopped receiving Notification emails
Post by: Slayer on December 19, 2024, 09:32:21 AM
big thank you for sorting this issue
Title: Re: I've stopped receiving Notification emails
Post by: Elk101 on December 19, 2024, 10:00:44 AM
Well done Boneio. Thank you for the help.
Title: Re: I've stopped receiving Notification emails
Post by: Atheling on December 19, 2024, 10:02:34 AM
Indeed Boneio, you have done a grand job  8)
Title: Re: I've stopped receiving Notification emails
Post by: boneio on December 19, 2024, 10:42:33 AM
Your thanks give me a warm fuzzy feeling and are appreciated :) I love this forum so very happy I could help!

If anyone complains of random old notifications elsewhere (PMs or topics?) please direct them to this thread I guess.

Now, ideally we'd make sure the emails don't land in spam but... that's another battle for another time  lol
Title: Re: I've stopped receiving Notification emails
Post by: tin shed gamer on December 19, 2024, 12:11:46 PM
Totally missed this thread.
I've just purged my old messages (  700+ lol thinking my inbox might be at capacity) as I've notifications of new messages coming through. Then logging in to no new messages. Latest being Yesterday (18th).
So it's nice to see I'm not the only one who's being ignored by technology.
Title: Re: I've stopped receiving Notification emails
Post by: AndrewBeasley on December 26, 2024, 02:09:44 PM
Slightly different here - I've had a duplicate notification come through (despite having an empty mail system).


Something catching up I wonder?
Title: Re: I've stopped receiving Notification emails
Post by: syrinx0 on January 16, 2025, 02:28:46 AM
New issue for me is receiving an old stale notification from a thread last updated in December.  Turning off notifications has no effect - I receive an email daily.