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Other Stuff => General Wargames and Hobby Discussion => Topic started by: giles the zog on September 05, 2025, 11:31:12 AM

Title: Kaiser Rushforth problems
Post by: giles the zog on September 05, 2025, 11:31:12 AM
Hi all,

Wanting more foam trays from this excellent firm, I went to their web site last week and this week, only for it to hang and not load properly.

I have tried the e-mail contact option which, you guessed it, hung on me not going anywhere.

Tried phoning which is usually more successful and no answer.

are they on holiday or ??
Title: Re: Kaiser Rushforth problems
Post by: Tarnegol on September 05, 2025, 11:53:50 AM
Can't answer the question, but I ordered from them two weeks ago and it arrived yesterday.
Title: Re: Kaiser Rushforth problems
Post by: giles the zog on September 05, 2025, 12:09:43 PM
My experience too - well I order 3 weeks ago and they arrived week before last.
Usual DOH, should have ordered a slightly different tray, waited until August BH was over and tried this week. :-/
Title: Re: Kaiser Rushforth problems
Post by: Malamute on September 06, 2025, 01:45:36 PM
They will be at Colours this weekend in Reading. That might be a reason for not getting them on the phone?
Title: Re: Kaiser Rushforth problems
Post by: Dice Roller on September 06, 2025, 01:50:16 PM
Frankly, I'm more taken by the fact that you managed to navigate their atrocious website and found the thing you wanted.
Hats off to you.
I either buy from them at a show or order via Amazon.
Title: Re: Kaiser Rushforth problems
Post by: Tarnegol on September 06, 2025, 02:18:41 PM
I'm retired - I need a challenge from time to time and I've got nothing better to do...
Title: Re: Kaiser Rushforth problems
Post by: FifteensAway on September 06, 2025, 03:01:28 PM
What!  A gamer and 'nothing better to do'?!?!?  Are all of your figures painted?  Do you have all the terrain you need?  Have you played all the games you want?  Sir, I am aghast, aghast I tell you!

 ;) lol
Title: Re: Kaiser Rushforth problems
Post by: giles the zog on September 06, 2025, 07:30:56 PM
They will be at Colours this weekend in Reading. That might be a reason for not getting them on the phone?

I'd tried the web site first.
Just kept hanging.
Then the contact e-mail option, which kept hanging.
And then the phone, which went unanswered and I guessed that'd be because they're at Salute.
The web site I don't think travels to Salute with them. ;-)
Nor does it go AWOL for over a week (multiple attempts)

Really good product.
I'll wait til middle of next week and catch them when they come jump for air.