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Miniatures Adventure => Colonial Adventures => Topic started by: Atheling on 13 February 2015, 12:02:02 PM

Title: Castaway Arts: UK/EU distributor?
Post by: Atheling on 13 February 2015, 12:02:02 PM

i think the title sums up my query....

Does anyone know if Castaway Arts has a UK/EU distributor?

It would certainly make things a lot cheaper  :)

Darrell.

Title: Re: Castaway Arts: UK/EU distributor?
Post by: black hat miniatures on 13 February 2015, 12:23:34 PM

No they don't - but I have never found ordering from them a problem adn postage isn't too bad.

I've just ordered the set you've been looking for:

Camel caravan, 2 extra camels, 2 mules and 2 foot figures and it came to £44 including postage which i thought was okay.

Mike

Title: Re: Castaway Arts: UK/EU distributor?
Post by: italwars on 13 February 2015, 12:42:37 PM

I agree they have a good service and customer care is a major topic for them..including postage..but anyway ordering from Australia is real killer for Continental Europe customers like me..i suppose that an affordable postage fee if ordering from UK is the result of a sort of postale agreement between Commonwealth Countries .,..you're lucky of not being grabbed by that sort of economic  lager which is EC.. ;)

Title: Re: Castaway Arts: UK/EU distributor?
Post by: Atheling on 13 February 2015, 12:56:23 PM

Quote from: italwars on 13 February 2015, 12:42:37 PM

I agree they have a good service and customer care is a major topic for them..including postage..but anyway ordering from Australia is real killer for Continental Europe customers like me..i suppose that an affordable postage fee if ordering from UK is the result of a sort of postale agreement between Commonwealth Countries .,..you're lucky of not being grabbed by that sort of economic  lager which is EC.. ;)

The last time I sent a package to Australia it cost  me an arm and a leg!! I'm in the UK.....

Darrell.

Title: Re: Castaway Arts: UK/EU distributor?
Post by: guitarheroandy on 13 February 2015, 04:56:58 PM

I bought some stuff from them and their customer service was great. If  remember rightly, they sent the models in multiple smaller packages to avoid customs issues and I don't recall the cost being too bad (I'm UK based as well)

Title: Re: Castaway Arts: UK/EU distributor?
Post by: Atheling on 13 February 2015, 05:52:37 PM

Quote from: guitarheroandy on 13 February 2015, 04:56:58 PM

I bought some stuff from them and their customer service was great. If  remember rightly, they sent the models in multiple smaller packages to avoid customs issues and I don't recall the cost being too bad (I'm UK based as well)

That sounds promising  8). I'll see how my "Wanted" Add goes in the Bizarre and then make a decision.

Darrell.