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Miniatures Adventure => Pikes, Muskets and Flouncy Shirts => Topic started by: jcspqr on October 23, 2020, 08:06:45 PM

Title: Bicorne Miniatures
Post by: jcspqr on October 23, 2020, 08:06:45 PM
Are they still operational?  They have removed their email from their website and have not responded to inquiries?  Realizing that these are not normal times.

Jim
Title: Re: Bicorne Miniatures
Post by: Silent Invader on October 23, 2020, 08:43:49 PM
My last order was fulfilled end of September.

There’s an email address on their About Us page, plus phone number and postal address.
Title: Re: Bicorne Miniatures
Post by: Atheling on October 23, 2020, 09:26:52 PM
My last order was fulfilled end of September.

There’s an email address on their About Us page, plus phone number and postal address.

I think Jcspqr is correct. The email address seems to have gone. There is a phone number, though that might be of little comfort to those overseas.
Title: Re: Bicorne Miniatures
Post by: Silent Invader on October 23, 2020, 09:53:13 PM
I’ll try again. There is still an email address in the About Us section under Terms & Conditions. Whether it works or not I have no idea but there is an email address.

Screenshot was taken 3 minutes ago.
Title: Re: Bicorne Miniatures
Post by: Atheling on October 24, 2020, 10:58:18 AM
I’ll try again. There is still an email address in the About Us section under Terms & Conditions. Whether it works or not I have no idea but there is an email address.

Screenshot was taken 3 minutes ago.

Ah right..... odd that they don't have the email address under Contact Details.....  after all, most people nowadays will make contact via email ??? Probably a mistake?

Cut and Paste of Contact Details taken seconds ago ;) :

CONTACT
ADDRESS
Bicorne Miniatures
2 Chapel Ascote Cottages
Ladbroke
Southam CV47 2DB
United Kingdom

PHONE
01926 810659
Title: Re: Bicorne Miniatures
Post by: Paul Richardson on October 24, 2020, 11:54:11 AM
I bought figures from them a couple of months ago - during the national lock-down, I think - without any problem. I remember that they were operating a policy of only posting figures one day per week - on a Thursday, I think.
Title: Re: Bicorne Miniatures
Post by: Dr DeAth on October 24, 2020, 12:16:33 PM
Ah right..... odd that they don't have the email address under Contact Details.....  after all, most people nowadays will make contact via email ??? Probably a mistake?

Cut and Paste of Contact Details taken seconds ago ;) :

CONTACT
ADDRESS
Bicorne Miniatures
2 Chapel Ascote Cottages
Ladbroke
Southam CV47 2DB
United Kingdom

PHONE
01926 810659

If you go here https://www.bicorne.net/index.html (https://www.bicorne.net/index.html) directly buy typing the URL in the browser and scroll down to the text it clearly states "Please email us on Sales@Bicorne.net if you have any queeries."

If you google Bicorne Miniatures and follow a link, it appears that you get 404 page not found errors. So there may be some issues.

Either way, Bicorne appear to be contactable at Sales@Bicorne.net

Title: Re: Bicorne Miniatures
Post by: Atheling on October 24, 2020, 08:06:40 PM
If you go here https://www.bicorne.net/index.html (https://www.bicorne.net/index.html) directly buy typing the URL in the browser and scroll down to the text it clearly states "Please email us on Sales@Bicorne.net if you have any queeries."

If you google Bicorne Miniatures and follow a link, it appears that you get 404 page not found errors. So there may be some issues.

Either way, Bicorne appear to be contactable at Sales@Bicorne.net

Yep, it's on the homepage. My bad. :)
Title: Re: Bicorne Miniatures
Post by: jcspqr on October 25, 2020, 06:14:57 AM
Sorry if I have caused a kerfuffel.  I’ve ordered from Bicorne many times.  Given the situation, before I placed an order I wondered if they were shipping overseas. The lack of a clear email address on their contact page added to the uncertainty,  I’ll just wait until things return to normal.

Title: Re: Bicorne Miniatures
Post by: Arthur on October 25, 2020, 04:07:35 PM
I've ordered bits and pieces from them over the past couple of years and they invariably proved quick and reliable. They do indeed ship overseas by the way (I am in France). According to their Facebook page (which you might want to use to get in touch with them), they had a few IT issues last month, which may explain why your e-mail went unanswered :

https://www.facebook.com/bicorne.net (https://www.facebook.com/bicorne.net)