I ordered from them in November 2014, I had to chase them, without response, before putting in a Paypal complaint. They finally sent my admittedly small order in February 2015 with an apology, citing ill health as the reason. Personally, I think they should close their website until they are back up and running and have their orders resolved, but they are still taking orders and updating their site. They are also not responding until things get official. Not acceptable. I have sympathy, but they are still taking money from people who know nothing of their personal problems.