He is a top bloke and quite sensitive too. I may have heard a tale or two of him asking customers not to publically praise him when he rockets orders out as it might upset those who have been waiting for something for a while. I hope he get's it all sorted soon.
Absolutely no chance of my order 'rocketing out' as it has been MONTHS.
Absolutely no chance of me 'praising him' if he refuses to deal with either order or E-mails.
Absolutely no chance of me being impressed if he neglects older (much older) orders to favour
newer orders (for friends?)
We can all have problems, but to totally ignore repeated requests, is not the way to behave.
If swamped, & that can happen, especially to one man businesses, then an apology e.g. here on
LAF would buy a LOT of goodwill. Taking the money for goods advertised & not delivering said
goods, coupled with a complete blackout of information... well there is a legal term for that,
which I will not use here.