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yes Paul,i have already ordered from Empress several times and experienced good service. Unfortunately, they don't have the Spanish tercios in the shop. Then I'm in right away.
Good news for my missing order. After a PM here in the forum, it is now on its way to me. As I suspected, a technical problem. Now I'm looking forward to my parcel. Thank you Atheling for the tip. I will continue to order directly for now.