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Please help. Problem with Timecast order
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Topic: Please help. Problem with Timecast order (Read 801 times)
Percal
Bookworm
Posts: 74
Please help. Problem with Timecast order
«
on:
March 07, 2019, 09:58:11 PM »
Hello everyone. I'm in a little bit of a predicament with my latest order to Timecast. I've been trying to contact them but my email keeps getting sent back due to some error. I ordered some Old Glory bags back in January and some of them were not sent due to not being in stock. But it's been almost 3 months and the remaining stuff still hasn't arrived. Do you know if they are having some trouble with their email? Or if this delay is common while restocking Old Glory? I can't call them as I don't live in England...
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robh
Scatterbrained Genius
Posts: 3383
Spanish offworld colonies
Re: Please help. Problem with Timecast order
«
Reply #1 on:
March 08, 2019, 03:38:36 PM »
I ordered some "Rank & File" 15mm War of the Roses figures (ex Old Glory) from Timecast and had to wait a while for them to make the next stock order, so if they did not have the specific figures on hand when you ordered a delay is likely before they restock.
I think they work on a 4-6 week order basis for Old Glory figures.
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Percal
Bookworm
Posts: 74
Re: Please help. Problem with Timecast order
«
Reply #2 on:
March 09, 2019, 10:12:32 PM »
Thanks for the reply, robh. I'll keep waiting, but I'm slightly worried something happened. If nothing arrives this month, I might have to pop over at their stand at Salute and speak with them.
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Please help. Problem with Timecast order