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Author Topic: Fantastic customer service - Outpost War-games Services  (Read 810 times)

Offline NICEJOHN

  • Lurker
  • Posts: 4
Fantastic customer service - Outpost War-games Services
« on: June 08, 2019, 10:11:58 AM »
Over the last few months I have purchased several packs of figures from Outpost and have been delighted with them. However about ten days ago I purchased a pack of Spanish war hounds and when they duly arrived I was saddened to see that three of them had been slightly miscast. I contacted Jeff and explained the situation and without further ado he informed me that three new hounds would be in the post they arrived within a couple of days.
I wish that more companies were so diligent in responding to customers. Thank you Outpost War-games Services!

Online Paul Richardson

  • Mad Scientist
  • Posts: 934
Re: Fantastic customer service - Outpost War-games Services
« Reply #1 on: June 08, 2019, 02:19:01 PM »
Well done to Outpost and well done to you for taking the time to post.

Offline swiftnick

  • Mastermind
  • Posts: 1363
Re: Fantastic customer service - Outpost War-games Services
« Reply #2 on: June 08, 2019, 04:00:31 PM »
Yes they are a good couple to deal with.

Offline v_lazy_dragon

  • Mastermind
  • Posts: 1830
Re: Fantastic customer service - Outpost War-games Services
« Reply #3 on: June 08, 2019, 05:06:34 PM »
Aye,
Always had really good experiences with them
Xander
Army painters thread: leadadventureforum.com/index.php?topic=56540.msg671536#new
WinterApoc thread: leadadventureforum.com/index.php?topic=50815.0

Offline vodkafan

  • Scatterbrained Genius
  • Posts: 3510
Re: Fantastic customer service - Outpost War-games Services
« Reply #4 on: June 09, 2019, 05:16:31 PM »
It's a website I never think to look at- just checked it now and they have some really lovely figures and products.  The building fronts are a really excellent idea.
I am going to build a wargames army, a big beautiful wargames army, and Mexico is going to pay for it.

2019 Painting Challenge :
figures bought: 500+
figures painted: 57
9 vehicles painted
4 terrain pieces scratchbuilt