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I liked them in the past. Service was impeccable but I will not buy from them anymore. The change of the new site means that you have to buy in your local currency, where they have inflated the exchange rates. Its a scam
Most buisnesses do this, stop being salty you cant have things dirt cheap.
Well, I am not asking for dirt cheap. I just do not understand why I should pay 15% more just because they force me to pay in another currency...
There is no local store...
I'm not claiming to know exactly here but I think there are possibly good reasons. Just a quick look about means that they have to complete export forms for each order shipping outside of the UK if the order is packed and sent from the UK. May not sound like a lot, but the chances are it requires more time than just using a standard delivery service which a lot of big companies use where they print a label, stick it in a standardised box and then in a sack and the mail collect it and get it on it's way.If it's anything like sending at the post office you have to give info on the contents - what they are, their value etc.On top of that there will be the cost of exchanging currency, even digitally. If the money is coming from outside the UK, I'm not sure if you pay in £'s whether there may be an issue in terms of money passing borders electronically etc. Someone better knowledgeable than me may know.
I'm not sure I can make sense of what you've said then?You live in the EU, pay in £ but get charged 15% more?
Desired profit margin is the determining factor.