Stonehouse purchased Games Plus in Lake Stevens, Washington. You might try contacting them that way as well. Not sure why your queries have not been answered but this is a very busy time of the year for retailers. Their contact info: https://gamespluswa.net and phone number 425-377-2850. Today is Thanksgiving, so you might have better luck afterward.
Yeah, understood. I actually sent them money via PayPal, just over a month ago. I've tried twice through their online form on the web page and once through their eBay account. I don't actually want to cancel the PayPal money, as I believe that this is bad for their rep with PayPal but ... well, if they won't reply at all, it's what I'm going to have to do.