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Author Topic: Anyone know how to get in touch with Rattrap Productions?  (Read 1975 times)

Offline WaltOH

  • Lurker
  • Posts: 4
Anyone know how to get in touch with Rattrap Productions?
« on: July 23, 2010, 01:09:10 AM »
Hi, all!

I was at HISTORICON recently and I purchased a brand spanking new copy of RP's Thrilling Space Adventures.  A week after the event, the binding has split from the the bound pages, which are coming loose!  Has this happened to anyone else?  Even Atomic Cafe, which I've not even opened yet, has a bowed cover.  I've been collecting pulp space figures for a while and would like to get a game going using the space rules, but don't feel up to rebinding the book.

V/R

Walt O'Hara

Offline Mo

  • Mad Scientist
  • Posts: 593
    • Oddman Productions
Re: Anyone know how to get in touch with Rattrap Productions?
« Reply #1 on: July 23, 2010, 01:22:38 AM »
Walt,

I talk to Rich most every day and will tell him about your concerns. Chances are he'll see this before I can though. Rich has exceptional customer service and I'm certain he'll resolve the situation for you. I will say that I own the entire collection and have never had a binding issue so I would assume your problem is the exception and not the norm.

And buy the space rules. They are the best thing Rattrap has done...

Marc
(author of the space rules....)
Fantastic Worlds: Pulp Action in the Far Reaches of Space
http://oddmanproductions.com

Offline magokiron

  • Mastermind
  • Posts: 1394
Re: Anyone know how to get in touch with Rattrap Productions?
« Reply #2 on: July 23, 2010, 03:02:29 AM »
You can try a PM to Operator5 here:

http://leadadventureforum.com/index.php?action=profile;u=25

Also, at the bottom of his profile are the links to Rattrap's pages.

And as every other user in this forum, I know Rich is a very friendly person and I'm sure he will make a great effort to get this right.

Hope that helps.
I know you're too old to play with toy soldiers. So give them to me... NOW!

Offline WaltOH

  • Lurker
  • Posts: 4
Re: Anyone know how to get in touch with Rattrap Productions?
« Reply #3 on: July 23, 2010, 02:37:51 PM »
Walt,

I talk to Rich most every day and will tell him about your concerns. Chances are he'll see this before I can though. Rich has exceptional customer service and I'm certain he'll resolve the situation for you. I will say that I own the entire collection and have never had a binding issue so I would assume your problem is the exception and not the norm.

And buy the space rules. They are the best thing Rattrap has done...

Marc
(author of the space rules....)

I did buy the space rules.. those are the ones falling apart on me!  I can see this is all your fault, somehow!

I'm sure it is the exception.  if it had been two years after purchase, I would have shrugged and said 'eh, what can you do'.. but not even two weeks later, that's another matter. 

anyway thanks for the suggestions.  I have a ton of GafDoz figures I'm looking to paint up and use these rules with.

Walt

Offline WaltOH

  • Lurker
  • Posts: 4
Re: Anyone know how to get in touch with Rattrap Productions?
« Reply #4 on: July 23, 2010, 02:39:37 PM »
You can try a PM to Operator5 here:

http://leadadventureforum.com/index.php?action=profile;u=25

Also, at the bottom of his profile are the links to Rattrap's pages.

And as every other user in this forum, I know Rich is a very friendly person and I'm sure he will make a great effort to get this right.

Hope that helps.

Unfortunately I couldn't find an email anywhere in the rattrap productions pages. 

I'd love to hear from him, my email is misternizz at Gmail dot com.

Offline YPU

  • Galactic Brain
  • Posts: 4271
  • In glorious 3D!
Re: Anyone know how to get in touch with Rattrap Productions?
« Reply #5 on: July 23, 2010, 02:41:16 PM »
I have no idea about rattrap books, but I had the same problem with Pinnacle entertainment books (savage worlds)
I had that book later spiral bound and that works so well the I now often have rpg and war-gaming books spiral bound even if they don't need it, as it makes them so much easier to use during games.
3d designer, sculptor and printer, at your service!



3d files! (here)

Offline Operator5

  • Scatterbrained Genius
  • Posts: 3344
  • The Silent Sentinel
    • Rattrap Productions LLC
Re: Anyone know how to get in touch with Rattrap Productions?
« Reply #6 on: July 23, 2010, 02:42:10 PM »
Walt: Just sent you a PM. We'll get this sorted out.
Richard A. Johnson
On Facebook: Rattrap on Facebook

 

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