Yes really. Why would I lie about something like that? I wasn't saying his service wasn't good - I said it was slow and expensive which is a fair assessment. I've dealt with him twice and have always gotten more than I ordered from him (he always adds a little something extra to the box). That said he is well known in the reenactment hobby for being "slow". Sending a Moneygram is expensive, and shipping from Ukraine to USA was VERY expensive in my experience, but as I said I ordered an entire WWII Soviet kit including boots and shinel, and it arrived in two large boxes.