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Author Topic: (COMMERCIAL) Outstanding Customer Service from Iwata  (Read 968 times)

Offline Mr. Peabody

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(COMMERCIAL) Outstanding Customer Service from Iwata
« on: August 02, 2014, 06:25:57 AM »
A month back my HP-C Plus failed in an unusual way after many years of use. Despite the warranty having expired, Iwata went out their way to replace my old workhorse.

I was hoping for a replacement part, but got a brand new airbrush instead. Customer service was considerate, courteous and knowledgeable.

Colour me impressed.

« Last Edit: August 04, 2014, 11:16:42 AM by Prof.Witchheimer »
Television is rather a frightening business. But I get all the relaxation I want from my collection of model soldiers. P. Cushing
Peabody Here!

Offline Blackwolf

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Re: (COMMERCIAL) Outstanding Customer Service from Iwata
« Reply #1 on: August 25, 2014, 11:28:36 PM »
Good to know.I have a HP-B Plus,cracking it is too :)
May the Wolf  Walk With You
http://greywolf1066.blogspot.com.au/

Painting Clubs Joined: APC,MPC, PPC,PAPC,LPC.

 

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