I don't know about that but about three years ago my wife got me some of their Saxons for my birthday, they didn't turn up for a long time, then I queried them and they said they had the receipt but never sent the items on. They offered me a refund or two sets of Saxons instead with speedy delivery. Which I was quite happy about. Never did anything with them though. Sold them off last year and made some extra cash on them because I had 2packs to sell.