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Author Topic: UK Royal Mail not delivering overseas just now  (Read 7501 times)

Offline zemjw

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UK Royal Mail not delivering overseas just now
« on: 13 January 2023, 09:51:52 AM »
There were reports of a cyberattack (likely ransomware) on the Royal Mail a couple of days ago, and the problems are ongoing

https://www.bbc.co.uk/news/business-64244121

I'm not sure if they're shipping anything abroad just now, but their advice is not to post anything.

Stuff is still coming into the UK, but anyone waiting on something from here may have to wait a bit longer than usual :(

Offline modelwarrior

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Re: UK Royal Mail not delivering overseas just now
« Reply #1 on: 13 January 2023, 11:18:22 AM »
To be honest my local Royal Mail delivery is now so random I would not notice :o

Offline Fighting15s

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Re: UK Royal Mail not delivering overseas just now
« Reply #2 on: 13 January 2023, 12:59:02 PM »
Last night at 7pm, Royal Mail removed the ability to buy international postage using its Click and Drop service. There is no indication of when international services will resume.
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Offline Harry Faversham

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Re: UK Royal Mail not delivering overseas just now
« Reply #3 on: 13 January 2023, 06:34:49 PM »
Cripes, I've just sent a 'Bazaar' parcel, off to Canada. Hope it got off before this happened!
 :'(
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Offline Inkpaduta

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Re: UK Royal Mail not delivering overseas just now
« Reply #4 on: 13 January 2023, 07:08:59 PM »
I had just placed an order to the UK.
The company informed me this might take
a while before my stuff gets shipped.

Offline Wirelizard

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Re: UK Royal Mail not delivering overseas just now
« Reply #5 on: 13 January 2023, 08:44:54 PM »
Well, I've been telling myself I had enough stuff to paint and didn't need to make any miniatures orders anytime soon, and given that my next intended orders would have both been to UK companies I feel like this is the universe telling me I really should put those orders off...

Hopefully everything gets sorted out as quickly as possible and the small UK firms that depend on mail order (and are so damn good at it!) don't take too much of a hit.

Offline zemjw

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Re: UK Royal Mail not delivering overseas just now
« Reply #6 on: 14 January 2023, 04:19:34 PM »
Cripes, I've just sent a 'Bazaar' parcel, off to Canada. Hope it got off before this happened!
 :'(

I posted a package to The Netherlands on Tuesday. I've just checked the tracking information and it doesn't say anything more than "we've got it". If it went out after Monday (and even then...) I'd err on the side of it still being in the UK :(

Online CapnJim

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Re: UK Royal Mail not delivering overseas just now
« Reply #7 on: 14 January 2023, 04:53:25 PM »
I have an order from Empress that posted on Monday the 9th.  Tracking has it leaving the UK, but it hasn't showed up in the US yet.  I suppose I'm now in "wait and see" mode...
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Offline Westfalia Chris

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Re: UK Royal Mail not delivering overseas just now
« Reply #8 on: 14 January 2023, 05:08:26 PM »
I just collected a package which I ordered on New Year's Eve (posted 2 or 3 January by airmail, German customs had their ungodly mittens on it since then, I assume), so I guess I can count myself lucky.

But that is worrisome news. Here's hoping they sort it out and learn from it for the future.

Offline Daeothar

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Re: UK Royal Mail not delivering overseas just now
« Reply #9 on: 16 January 2023, 02:09:41 PM »
I posted a package to The Netherlands on Tuesday. I've just checked the tracking information and it doesn't say anything more than "we've got it". If it went out after Monday (and even then...) I'd err on the side of it still being in the UK :(

Yeah; I won't be holding my breath on that one, but I'll let you know once I get any updates on this side  ::)
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Offline zemjw

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Re: UK Royal Mail not delivering overseas just now
« Reply #10 on: 16 January 2023, 02:30:16 PM »
Yeah; I won't be holding my breath on that one, but I'll let you know once I get any updates on this side  ::)

My fingers were crossed that it might have snuck through, but it would appear not. I haven't seen anything to suggest the problem has been fixed, although they've not exactly been keen to provide updates :?

Offline Inkpaduta

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Re: UK Royal Mail not delivering overseas just now
« Reply #11 on: 16 January 2023, 05:32:07 PM »
Any idea on when they will resume oveseas shipping?

Offline Norm

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Re: UK Royal Mail not delivering overseas just now
« Reply #12 on: 16 January 2023, 06:52:38 PM »
Uk media have reported this in the last few hours;

In a statement, Royal Mail said: "To support faster recovery when our service is restored and to prevent a build-up of export items in our network, we're asking customers not to post international items until further notice.

"Items that have already been dispatched may be subject to delays."

The National Cyber Security Centre has said it's aware of the incident.

So I guess the answer is nobody knows.

Offline Grumpy Gnome

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Re: UK Royal Mail not delivering overseas just now
« Reply #13 on: 17 January 2023, 08:01:03 AM »
Postal security is something too easily taken for granted. Yet it is quite dismaying to see that this has not been resolved yet.
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Offline zemjw

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Re: UK Royal Mail not delivering overseas just now
« Reply #14 on: 17 January 2023, 09:05:05 AM »
Not just our hobby that it's affecting :(

https://www.bbc.co.uk/news/business-64291272

Still no hint at when things may start to recover

 

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