I, m not been so lucky with my order from BTD.
I'm waiting from more than 30 days, I've had no reply at all when emailed them (more than one email).
I would have no problems if they answered me just to say "we are busy but don't worry" or something similar.
looking on internet I found that this complaint is normal.
I give my money you give your good. This is fair.
At the same time I received two more orders from England.
Orders made after the BTD one, so please don't start talking about italian mail.
All this is as BTD run their business.
Regard
Diego