Mine were so bent those skeletons (which in my set all have no ends to the scythe) were laying flat out on the tiles and the zombies had been stuck into the base facing the wrong way so they were overhanging the edge and would not stand up.
BUT, I was able to fix them as I have been modelling and gaming since the days of soft plastic figures, plasticine and banana oil. However Mantic claimed this product was the new Heroquest, a starter set designed for kids to get into the hobby, buy a box, open it and get gaming straight off.
How many parents do you know that will give the box to a child for chistmas along with a scalpel, superglue and a glass of boiling water.
The only thing I can say to prospective buyers is do not buy this sight unseen, make sure you see how bad the pieces are in a given box before accepting it as the quality varies from acceptable to extremely poor.