You dealt with BTD UK or US - the latter supposedly much better?
I'm wondering about contacting the US branch and seeing if they'll deal with UK customers, but answer will prob. be 'no' for all sorts of reasons currently, even if in principle they're agreeable.
BTD Uk's conduct is an utter mystery, if even half the complaints etc are true (and I'm not doubting anyone).
I've tried once before - again, a small test order given their reputation.
As it wasn't updating quickly enough for my expectations, I asked to cancel - and was immeditaly replied to affirmatively

interesting, and frustrating, that there are other sets of moulds etc about, given the Seb comment.
As you say, wish someone sensible would pick them up.
Can't believe there isn't a reasonable customer-base to tap into ...