You need to expound on this statement. Especially concerning a safe work environment.
very well.
So, staff at dark sphere have no contract.When i started work I was told my contract would be sorted soon, but this had been the owners line for the last 5 years according to the manager.
We had no fire safety routine, This was left to us to make at one point despite us having no fire safety training, and our advise was not impleimented.
(the fire exit was blocked by shelving for spry cans.)
We had to climb ladders regularly. I have had ladder training but none was provided by dark sphere and we had no safety measures should the ladder slip on the smooth concrete floor.
We were not registered as employed, paid only cash in hand (with a drug dealer handshake..i kid you not.) and as such we received no workplace pension, were not insured in case of injury and had no guarantee of sick pay or any rights , which led to staff freqently having wages frozen or being refused hours if they annoyed the owners by asking for things like safety training.
no lifting training was provided. I'm a small guy but on numerous occasions I was told outright to life huge boxes up a ladder. This led to one member of staff getting a serious back injury and another developing knee problems.
The owners seek out and employ recent immigrants to the UK who are not aware of UK employment law and fire them without notice after a couple of weeks.Some of these guys barely spoke english but were put on the shop floor to answer customer issues and then got shouted at by the owners for not knowing what to say, or were new to london and made to travel across the city on errands.
Pay rates and dates were not set, meaning we had no way of ensuring we could even pay our rent on time.this led one employee to quit and LEAVE THE UK because the owners refused outright to give her a guaranteed wage of £300 a month despite her doing work FAR in excess of that rate.
Because we were not officially employed no tax was being paid on our behalf, which has lead past employees to get in trouble with HMRC because they assumed legitimacy on behalf of the owners. One employee is still paying this back. (There were rumours and some evidence that money was being funnelled into a charity registered to the same adress as the company for tax reasons but we were never able to confirm that.)
All of this pales in comparison to the attitude of the owners , Who were frequently rude, threatening or near violent to staff. (and some customers) All of us were threatened with firing multiple times for minor issues. Communication from the owners was non existent and many things handled in private emails were not passed down to us, leading to mistakes on orders which we were then reprimanded for.
Due to the need to handle inter staff communications we were all in a staff facebook page and had to be logged into facebook at all times, Which meant we would often be shouted down via facebook at 3 in the morning or forced to answer work issues during off days, without pay.
our facebook profiles and messages were often read by the owners while we were not at work as they had saved out passwords without our consent, and on numerous occasions they would ask us about private messages between employees.
There is FAR FAR FAR more that I'm leaving out but yeah, After working there I won't buy there.
It was enough of a job to get me through uni, but the other full time staff were often driven to tears (literally) by the working environment.
As i say, in my time there 14 members of staff came and went.
EDIT:there's also the attitude of the owners to other stores. Okay, you are a competitor, but there is communication and agreement between the stores around london of WHO does what games WHEN. When approached to join, the owners fo dark sphere told the other stores to fuck off and deliberatly held events to steal their player base.Ask any of the owners of stores around london about dark sphere and they'll have some stories to tell you.
Likewise their attitude to their suppliers was atrocious, often shouting and swearing down the phone at them.