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Author Topic: Thank you so much Ainsty - Note of appreciation  (Read 1094 times)

Offline pops

  • Scientist
  • Posts: 272
    • Wargamers PX
Thank you so much Ainsty - Note of appreciation
« on: January 27, 2017, 04:43:04 AM »
I hope I am posting this in the right category....

I would just like to mention how Ainsty went above in beyond in helping me out.  I had bought one of their beautiful Man of War's from a hobby shop on EBAY.

it is a work of art - I  fell in love with it and couldn't wait to paint it, but it came without the hardware - no masts, anchors, belaying pins, accouterments that are sold as part of the package when you buy the ship.  Well, I queried here on LAF about contacting Ainsty about buying the parts.  And I must tell you how surprised I was when I got a reply that the parts would be sent to me gratis!  They arrived several weeks later.  What a company!  They really didn't have to do that and I appreciate what they did.  I am a fan and customer for life.  I now own the Merchant ship as well!  Love it!

The products are terrific and in this case the guy that owns the company stands behind the product to the nth degree, and goes above and beyond to help people!  Thank you Ainsty and Andy!

Sincerely,

Frank McGovern

Offline Andym

  • Supporting Adventurer
  • Galactic Brain
  • *
  • Posts: 6562
Re: Thank you so much Ainsty - Note of appreciation
« Reply #1 on: January 27, 2017, 06:46:18 AM »
Yeah, Andy is a good guy!

Offline tomrommel1

  • Supporting Adventurer
  • Galactic Brain
  • *
  • Posts: 4616
    • Wargamesgazette
Re: Thank you so much Ainsty - Note of appreciation
« Reply #2 on: January 27, 2017, 07:35:33 AM »
indeed he is !
In hoc signo vinces

Have a look at www.wargamesgazette.com

Offline Anderson Collection

  • Mad Scientist
  • Posts: 746
    • The Anderson Collection
Re: Thank you so much Ainsty - Note of appreciation
« Reply #3 on: January 29, 2017, 09:08:26 AM »
Nice story well done for sharing it.

Offline flags_of_war

  • Scatterbrained Genius
  • Posts: 2492
    • Flags of War
Re: Thank you so much Ainsty - Note of appreciation
« Reply #4 on: January 29, 2017, 10:54:31 AM »
nice one

Offline Captain Blood

  • Global Moderator
  • Elder God
  • Posts: 19320
Re: Thank you so much Ainsty - Note of appreciation
« Reply #5 on: January 29, 2017, 11:41:07 AM »
Great to hear Frank.
Ainsty are a great outfit, and the Man O'War is a great piece (even though mine is still in its box"  ;))

Offline Ainsty Castings

  • Bookworm
  • Posts: 98
    • Ainsty Castings
Re: Thank you so much Ainsty - Note of appreciation
« Reply #6 on: January 30, 2017, 04:43:48 PM »
Thanks for the kind words Frank, glad we could help

Andy
www.ainsty-castings.co.uk   Resin Scenics and Accessories for Gamers

Bringing Worlds to Life

 

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