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I think they should do what Copplestone did and outsource the stock/delivery side etc to something like Northstar, job done
Can't respond to emails, can't respond to paypal cases. I love the miniatures but using Artemis Black as a fulfilment system has destroyed the business for me. You can't get the minis and if there's a problem you are completely ignored.
Delays Almost Over!Hello EveryoneSome Good News! Covid restrictions are easing and so delays are coming to an end. I am also back to work full time, I do still need a surgery but that, when it happens, will only take me out for a few days. Part of the covid restrictions easing means the Post Office is back open full time and we will find it easier to get help at the warehouse.What Does This Mean?Admin issues will be caught up this week, back messages and emails etc. There's a stack of despatch notifications ready to go out over the next 24 hours for orders already fixed. This means those of you awaiting a reply to a question should be getting one shortly. If you don't get one my mid week feel free to resend and bump it up, especially if it's important or time sensitive.Our release schedule will be back this month, and we have metal moulds in production again. So just a shortish glitch in our return to normal service Pre Order IssuesThe biggest one is Post Apoc Gang, that needed a complete remould, which is currently underway. Shouldn't take too long.The others, which are all also currently being sorted are ...40mm Artemis (metal)ArtemisDwarves w SpearsTitaniaElite VinceResin Master - OakleyPlease' check if your order has a pre order in it before emailing about it. A lot of people don't seem to have noticed this and I have spent a lot of my non-sick work time letting people know that they have ordered a pre order (Which is why we don't normally do them ).And if you are after an answer about an order, please use BWARTEMIS at GMAIL dot COM and give me a little more time to get to them, I am staying away from the computer during painkiller hours so people don't get weird replies That's it! Apologies we had a bump in the new schedule, we are awaiting my surgery and the above to be fixed before getting back on metal releases but they are coming back asap. We appreciate your patience as always Arty.
Still no response to paypal.
Did you ever get a response?
I can’t speak for anyone else but I’ve made 2 ‘run of the mill’ orders in the last 6 weeks or so and both arrived promptly.