I am never too sure about the effectiveness of petitions, usually a direct letter or email to the people at the top is far more effective.
http://www.ceoemail.com/s.php?id=9559
This page has the email address of the royal mail ceo Moya Green. I am sure she would be really happy to receive a stack of email from disgruntled lead adventurers.
I did as Mystic suggested, ny email and the reply is below. I'll keep you posted on developments.
M
Paraphrased reply: Ms. Greene apologized for the inconvenience and promised an investigation of the issue.
From: Mark Evans
Sent: 22 November 2013 02:28
To: Moya Greene <moya.greene@royalmail.com>
Subject: Restrictions on Water-based paints, wood varnishes and enamels
Dear Ms Greene
I write to express my concern and dismay at the recently introduced restriction on the posting of Water-based paints, wood varnishes and enamels.
As a model maker I regularly order quantities of water based acrylic paint from UK websites. These are small pots typically containing less than 20ml of paint. The pots are factory sealed and made of robust plastic and I have yet to have one arrive in a damaged condition.
The new restrictions imposed by your organisation mean that I am now not going to be able to order more than 80ml of paint (4 pots) in a single package, however if it were children's craft paint in 150ml bottles I could order 600ml in a single package, seven and a half times as much. Limiting the number of items makes no sense at all, surely it is the total volume of liquid that is the key factor, not how many pots it comes in.
I believe this new restriction is going to have a significant impact on retailers and their customers, in fact I have already seen warnings such as the one below appearing on paint supplier's websites
Shipping Restriction: We always try to offer a wide range of shipping options to our customers so that they have their choice of service. Unfortunately, changes to Royal Mail's policy means that we are unable to reliably use their service for water-based paints, wood varnishes and enamels that exceed 150ml. Furthermore, no more than four such items can be sent in any one package. If you select an incompatible shipping service your order may be held pending either an extra charge for courier or cancelled and refunded. We apologise for any inconvenience caused.
SOURCE: http://www.waylandgames.co.uk
I also believe that it will impact the Royal Mail as they lose business to other alternative couriers and shipping companies who do not have such restrictive regulations.
Is it possible for you to review the restriction and consider removing the limit on the number of items, and apply a more logical restriction to the total volume of liquid in the parcel?
I respectfully await your response.
Regards,
Mark Evans
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