Email notifications

[beefcake]

Usually when I get  PM in my message box here I get an email saying I have a waiting PM. I've recently had to PM's in 2 days and haven't received any notification emails. I checked my preferences and they are set to "Always" Anyone else having this issue? (Nope, not in my junk box either)

[Sterling Moose]

I'm also having the same issue and just prior to getting no notifications I got a number of notifications where the text of the message was missing.

[Prof.Witchheimer]

its up to your Hotmail email address, guys. Actually all Hotmail email adresses are affected.

For whatever reason, all the emails sent to Hotmail accounts by forum are currently blocked. Guess they think we're spamming or something like that. No idea what to do against that, probably need to talk to my LAF server provider first. Will definitely take some time. In the meantime you could try to talk to Hotmail or consider to change your email address in user profile to another not-Hotmail one.

Sorry the trouble caused.

[beefcake]

No worries. Not a real issue as we can still see that we have messages but I could see it being annoying for people that don't frequent often that are expecting contact. I'll see if hotmail have any answer though. Thanks for the response.

[Sterling Moose]

No problem Prof, thanks for looking into it.

[Severian]

Good to know - I wondered if I'd just been missing things...

Thanks again.

[Mr Papafakis]

Any fix for this yet? It's quite annoying when I'm out & about 

[Prof.Witchheimer]

Nope. I can't fix that, we don't do anything wrong, we just send emails. Hotmail is to blame, no idea what kind of SPAM policy they have but they seemingly think we're spamming, so please talk to them, report the issue, probably they would change that. Or use another email address for LAF.

[Mr Papafakis]

Ok, thanks.

I'll send Hotmail a query.

[beefcake]

I just sent a message on this link

[Mr Papafakis]

Cheers Beefcake, I've just sent them an annoying, whinging letter 

[beefcake]

Well if enough people do they might realise it is a genuine place.

[Sterling Moose]

Thanks for the link.  Form completed and submitted.

[Severian]

Thanks also for the link. Protest lodged...

[beefcake]

This is the reply I received, I'm not sure how helpful it will be but I'l give it a go:

NOTE: Please disregard the email notification that instructs you to go to OAS (Online Assisted Support) website. For your convenience, we encourage you to communicate with us through this email.
Hi,
Welcome to Outlook.com Support. My name is Feverlyn and I am here to assist you today.
I understand that you are have stopped receiving email notification from a specific forum. This is not the experience we want you to have. Let me help you find a solution to this.
We thank you for your time letting us know that you have already contacted the forum administrators about this issue. If they are not getting any bounce message or error upon sending the email notification to you. I would like to confirm if you have already tried the following troubleshooting steps to isolate the issue:
• Add forum@leadadventureforum.com to your safe senders list. You should receive any emails from the specific sender's email address or domain if it's added here. I have prepared steps for you just in case you have not tried it yet:
1. On the Outlook Mail navigation bar at https://outlook.live.com/owa, select the gear icon, then Options.
2. Click Mail > Junk email > Safe senders
3. In the Enter a sender or domain here box, enter the sender's email address and then choose Add or the plus sign (+) icon, then hit Save.
• Create a rule to receive and move emails from forum@leadadventureforum.com to your Inbox. Here are the steps that you can follow:
1. On the Outlook Mail navigation bar at https://outlook.live.com/owa, select the gear icon, then Options.
2. Click Mail > Automatic processing > Inbox sweep rules
3. Select Add or the plus (+) sign icon under Inbox rules
4. Type a name for the rule in the Name box and then select a condition and action from their respective drop- down lists.
• You have mentioned that others are also having this issue. Have you tried using other Microsoft account to check if it will also receive emails from the specific sender?
If the issue persists, please tell us when did you notice that you are no longer receiving emails from the sender.
We will be waiting to your response.
Regards,
Feverlyn