(KICKSTARTER) DUST TACTICS Operation Babylon

[Redmao]

Based on the last BF update, a full refund is not in the possibilities since Kickstarter already took their fee out of the pledged money.
Of course, it's no reason to penalize the backers who are still empty handed.

After Miniature Market, I'm pretty sure other stores will follow and drop Dust as well.

[n815e]

If the backers don't get what they paid for, I don't feel bad saying that I hope both companies drown under huge pile of shit they're shovelling. If they were professional at all they'd get their poop in a pile, take care of the backers and then sort the rest out behind closed doors.

x2

[Predatorpt]

And today, a new email from Dust Studio. I think it can be considered good news 

Dear Backer,

We received an email from Battlefront yesterday: they said they would check the production list and issue a purchase order Monday.

Dust Studio will provide Battlefront with a packing list and an invoice by next week. The items are ready and will be shipped to you within one week upon reception of the payment and shipping instructions.

Dust Studio will give Battlefront one week from the invoice date to make the full payment.

We are confident that we are really near to end this struggle at this time and cannot wait to finally deliver the goods to you, our deserving backers.

You should expect the next update as soon as we receive the full payment - we will make sure to keep you informed with the latest developments on a regular basis.

Thank you again for your patience and support.

Sincerely,
Dust Studio Team

[Redmao]

Another twist!
This Kickstarter campaign has more cliffhangers than a 40's serials.

[General M@yhem]

Here's hoping to a happy conclusion...for the backers!

[rwwin]

Another twist!
This Kickstarter campaign has more cliffhangers than a 40's serials.

Yes!  The updates should come in sepia with a tinny voiced announcer!

[Predatorpt]

New update from Battlefront 

The owner of Dust Studio, William Yau, and the owners of Battlefront have reached an agreement to pay for the ‘Wave 2’ products next week. Shipment will take place shortly after that - the factory just need a few days to organise the logistics of packing the product and getting it on to a ship. We’ll update you with more shipping information once we have it.
There are going to be minor shortfalls for some products - both from ‘Wave 1’ and ‘Wave 2’, owing mostly to problems with completing the pledge manager process for some orders. So we have also both agreed to a third ‘resupply’ order, so there will be enough stock to fill any remaining gaps and make sure no backer is left short.

So I guess the backers will get their minis...somewhere in the future (someone on FB mentioned September).

[obsidian3d]

I'll believe it when they're in my possession.

[Predatorpt]

And the debt has been paid 

As planned, payment has been made to Dust Studio for the 'Wave 2' shipment first thing this morning. This shipment will be boxed up and handed over to our shipper as quickly as the Dust factory can manage. This will be on the water for an estimated five weeks - it can vary a little due to weather and Customs at the other end, but we will then ship out all orders as soon as the stock arrives at our warehouses.
The Wave 2 shipment represents between 85%-90% of all remaining paid-for stock owed. We have agreed with William Yau to create a list for a Wave 3, the remaining needs that came in after the pledge manager closed, and will be agreeing that order and paying for it shortly afterwards. William has confirmed that it will take them roughly 35 days to make this and then we will ship it out to the regional offices just like Wave 2. 
To avoid any doubt, we have attached the payment advice to show that the $98,163.50 was sent this morning.

[Redmao]

Well, didn't Paolo claimed that everything was ready at the factory and that they've only needed the money to release the products?
So, if it's true, things should be moving rather quickly...

[Predatorpt]

Well, didn't Paolo claimed that everything was ready at the factory and that they've only needed the money to release the products?
So, if it's true, things should be moving rather quickly...

Hear, hear. I don't even want to play the game, I just want the walkers and tanks that I paid for (almost £250), for my SOTR games.

[General M@yhem]

I'm still confused about what we're getting. On the one hand, we were told we're getting our stuff.Now, on the forums people are saying that we're not getting the add-ons that we were promised. As far as I'm concerned, these things weren't 'free', they were an incentive for us to spend more. There still isn't a clear explanation of whether or not we're getting everything on our invoices. If anyone can shed authentic light on this confusion, I'd dearly like to know.

[Redmao]

I'm still confused about what we're getting. On the one hand, we were told we're getting our stuff.Now, on the forums people are saying that we're not getting the add-ons that we were promised. As far as I'm concerned, these things weren't 'free', they were an incentive for us to spend more. There still isn't a clear explanation of whether or not we're getting everything on our invoices. If anyone can shed authentic light on this confusion, I'd dearly like to know.

Don't we all? People pledge to get more stuff for the money.
The free heroes were announced on the launched of the campaign, so I'm pretty sure that both companies agreed on who would pay for those. Then again, everything went so well, so we can expect anything from them.

[General M@yhem]

I made the mistake on the Dust FB page of commenting on the resolution of the 'Free stuff' issue. Wish I hadn't. Very rude, unpleasant reception. You simply cannot have a discussion about it without being shouted down told you're wrong etc. Can't be bothered with it. Should've know better.

[Redmao]

After two weeks, you'd think that they would have an update for the backers. At this point even a "We're have set up a bunch of tables to start packing your orders" kind of update would be nice.
I guess, nothing is moving again.